Back to search
Front of House Clerk
West Drayton
- Role - Front of house clerk - Airport retail supplies
- Location- West Drayton
- Hours - Monday to Friday 8:00 AM to 5:00 PM
- Pay: £11.97 per hour for the first 12 weeks
- £13.30 after 12 weeks
- Opitonal overtime £17.96 per hour for the first 12 weeks
- £19.95 per hour after 12 weeks
- Start date - After completion of security checks (5 year history and criminal record check) and induction.
About Our Client:
Our client is a leading Airport Logistics provider specialising in Consolidated Receiving and Distribution Centres. They are dedicated to providing exceptional service within the aviation industry, handling the logistics of airport retail goods, and ensuring smooth and efficient processes.
Position Overview:
We are seeking a passionate and customer-focused Front of House Clerk who will act as the first point of contact for visitors to our client's site. As the face of the organisation, this individual will play a crucial role in creating a welcoming environment for all site visitors, including service providers, aviation legislation regulators, senior management, and others.
Key Responsibilities:
- Visitor Reception: Greet and welcome visitors to the site, ensuring a professional, warm, and efficient service.
- Access Control: Manage and monitor access systems by checking in staff and issuing visitor access passes.
- Brand Representation: Act as a brand ambassador, embodying the company's values and maintaining a positive and professional image.
- Security and Compliance: Ensure compliance with site security protocols and regulations, logging all visitor details and activities.
- Coordination: Assist with site logistics by liaising with different departments to ensure smooth visitor entry and departure.
- Administrative Support: Maintain accurate records of visitors, staff check-ins, and relevant access details.
Key Requirements:
- Passion for Customer Service: A genuine enthusiasm for delivering exceptional customer service.
- Excellent Communication Skills: Strong interpersonal and communication skills, both verbal and written.
- Professional Demeanor: Ability to remain calm and composed under pressure, especially when managing multiple visitors or high-priority situations.
- Attention to Detail: Excellent organisational and administrative skills, with a keen eye for detail in managing access control systems.
- Experience: Prior experience in a front-of-house role or customer service environment, ideally within a corporate, logistics, or aviation setting.
- Tech-Savvy: Familiarity with access control systems and basic office software.
What We Offer:
- Competitive salary and benefits
- An opportunity to work within a leading company in the airport logistics sector
- A dynamic and supportive work environment
- Weekly pay
If you are a proactive individual with a passion for customer service and a keen eye for detail, we would love to hear from you!
APPLY TODAY OR CALL INDIA ON 07483163526
