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Join a leading logistics company specialising in Next-Day and Sameday delivery of both Air & Sea Freight. We are committed to delivering excellence in logistics, and we're seeking a dynamic Senior Operations Manager to lead our team in continuing this legacy.
The Opportunity: We are looking for a seasoned Senior Operations Manager with a strong, service-driven management style. If you have a passion for driving change and setting high standards of client care, this role is for you. You will play a pivotal role in ensuring our services meet and exceed client expectations, while also optimizing the operational efficiency of our depot.
Key Responsibilities:
- Reporting: Ensure timely and accurate completion of all operational reports.
- Compliance: Oversee the compliance of all drivers, including PAYE and Independent Service Providers
- Operational Oversight: Pro-actively monitor and review the service performance job by job, ensuring every task meets our high standards.
- Staff Development: Train, mentor, and develop team members to maintain a high-performing operation.
Experience & Qualifications:
- Client & Driver Support: Proven experience in managing client and Senior Leadership relationships.
- Industry Knowledge: Strong understanding of the Air Freight industry and Aviation Security.
- Pressure Management: Ability to perform effectively under pressure in a fast-paced environment.
- Communication: Excellent communication skills, with the ability to engage at all levels.
- Decision Making: Strong decision-making abilities, with a focus on delivering results using data from P&L reports
- Organizational Skills: Highly organized with exceptional time management abilities.
- Professionalism: Always acts with professionalism, confidence, and integrity.
Summary
- Impact: Be at the forefront of driving change in a leading logistics company.
- Growth: Opportunities for professional growth and development within the company.
- Environment: Work in a challenging yet rewarding environment that values innovation and dedication.
If you're ready to take your career to the next level and make a significant impact in a thriving logistics company, we want to hear from you!
