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- Exceptional Customer Service and Communication Skills: Your ability to communicate effectively and establish strong customer relations is paramount in this role.
- Multitasking and Resilience: Adept at handling multiple tasks and quickly adapting to changing priorities, you thrive in a fast-paced environment.
- Proficiency with Systems: Demonstrated experience in efficiently utilising various office systems and technologies.
- Strong Administrative Background: A solid 18-month office experience with a background in administration, preferably in a professional, financial setting.
- Desire for Learning: Enjoys a comprehensive and supportive induction training package, continuously seeking opportunities for growth and development.
- Client Focus: Committed to providing exceptional service to clients, making a positive impact within the mortgage sector. Â Â
- Communicate effectively with various departments to ensure a smooth application process for clients.
- Manage the application process from initial submission on the website to completion.
- Handle high levels of administrative tasks efficiently and accurately.
- Collaborate closely with underwriting teams, understanding and meeting specific criteria.
- Process paperwork from brokers and review information for underwriting purposes.
- Coordinate property valuations by arranging valuers to inspect properties.
- Gain a deep understanding of how the mortgage sector operates. Â
