- Serving as the primary point of contact for queries related to product change mortgage applications.
- Delivering timely, accurate, and fitting responses to inquiries
- Collaborating with various internal departments and Mortgage Brokers to update them on case progress and resolve any arising queries.
- Proactively engaging with existing customers to bolster the product change pipeline and offer reminders about upcoming product expiration dates.
- Efficiently inputting, updating, and maintaining data across internal and external systems.
- Taking charge of managing applications and handling relevant tasks independently.
- Pursuing outstanding documentation, reports, and information necessary for application progression.
- Coordinating valuations and liaising with valuers to ensure seamless processes.
- Conducting final checks before application completion.
Back to searchFancy a change? Do you have excellent attention to detail? Excellent communication and people business skills?Helen at ME Recruits is collaboratively working alongside this exceptional company as they seek a highly motivated individual with exceptional customer service skills to join their dynamic team as a Product Change Specialist.They're a distinguished financial institution known for their unwavering commitment to excellence. With a legacy of success in the industry, they’re dedicated to delivering top-notch financial services.Key Skills Required: The key skills required for this role include the ability to adapt and be flexible, a strong focus on cooperation and teamwork, interpreting procedures to ensure top-notch customer service, and effectively communicating facts and concepts for easy understanding by others.Role Overview: As a Product Change Specialist, you'll play a pivotal role in managing product change mortgage applications. Your responsibilities will include:
This job is no longer availableReasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications
Product Change Specialist
TN Recruits
Posted 2 months ago
West Malling, Kent ME19 6RJ
£25,500 per day
Full Time
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