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- Job Type: Full-time, Permanent
- Location: Kent
- Salary: £35K - £40K
Join one of the UK’s most respected and award-winning mortgage brokerages as a Mortgage and Protection Supervisor. You will play a crucial role in ensuring regulatory compliance and delivering quality mortgage and protection advice, safeguarding the interests of our clients.
Day-to-day of the role:- Ensure new consultants achieve and maintain Competent Adviser Status.
- Conduct advice reviews in line with the firm’s Training and Competence Scheme.
- Conduct regular one-to-one meetings to review consultant KPIs.
- Handle consultant advice-related queries and complete client quality assurance calls.
- Support the Managing Director with consultant CPD training and the firm’s ongoing commitment to Consumer Duty.
- Assist in the investigation of complaints and fulfil annual SMCR obligations.
- In-depth knowledge of FCA regulatory requirements.
- Proven experience supervising a team of mortgage and protection consultants.
- Strong background in conducting file reviews related to mortgage and protection advice.
- CEMAP qualification is essential.
- Excellent coaching and mentoring skills.
- Ability to manage difficult conversations effectively.
- Strong planning and organisational skills.
- Hybrid working model: 4 days in the office, 1 day at home post-probation.
- 25 days holiday plus bank holidays.
- Private healthcare and subsidised gym membership.
- Enjoy our legendary Christmas Party and Summer Activity Day.
To apply for the Mortgage and Protection Supervisor position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
