Mortgage & Protection Supervisor

• Job Type: Full-time, Permanent
• Location: Kent
• Salary: £35K - £40K

Join one of the UK’s most respected and award-winning mortgage brokerages as a Mortgage and Protection Supervisor. You will play a crucial role in ensuring regulatory compliance and delivering quality mortgage and protection advice, safeguarding the interests of our clients.

• Ensure new consultants achieve and maintain Competent Adviser Status.
• Conduct advice reviews in line with the firm’s Training and Competence Scheme.
• Conduct regular one-to-one meetings to review consultant KPIs.
• Handle consultant advice-related queries and complete client quality assurance calls.
• Support the Managing Director with consultant CPD training and the firm’s ongoing commitment to Consumer Duty.
• Assist in the investigation of complaints and fulfil annual SMCR obligations.

• In-depth knowledge of FCA regulatory requirements.
• Proven experience supervising a team of mortgage and protection consultants.
• Strong background in conducting file reviews related to mortgage and protection advice.
• CEMAP qualification is essential.
• Excellent coaching and mentoring skills.
• Ability to manage difficult conversations effectively.
• Strong planning and organisational skills.

• Hybrid working model: 4 days in the office, 1 day at home post-probation.
• 25 days holiday plus bank holidays.
• Private healthcare and subsidised gym membership.
• Enjoy our legendary Christmas Party and Summer Activity Day.

To apply for the Mortgage and Protection Supervisor position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.