Streetworks Coordinator

A bit about us:

My client is Civil Engineering, family-run business with over 25 years’ experience as an established Utilities and Reinstatement company, specialising in Telecoms, Gas and Water, and tailored reinstatement services.

Our Mission is "to be the preferred choice in our field by adding value to our business partners without compromise to quality, safety or the environment."

Please visit our website to hear stories of what life is really like at Ferns.

What you will be doing:

We are looking for a Street Works Coordinator to come and join our office to cover the day-to-day management of our Telecoms and Gas/Water Contract. This role is on-site.

Responsibilities include:

• Reviewing Section 74, FPN and Defect charges issued by the Highway Authorities - responding, mitigating, and actioning as needed, compiling data into master database. Identify persons and root causes of re-occurring fines and feed this back to Street Works Manager, Group Street Works Manager and to Sector Director.
• Assist in gathering information relative to Monthly / Weekly KPI and SLA performance meetings - both internal and external.
• Assist in arranging parking bay suspensions / TTROs / Bus stop suspensions etc as and where required.
• Support the Administrators in their daily duties, answering escalated queries regarding traffic management, site safety, permit administration and charges.
• Administration of all defect activities and escalations in partnership with internal colleagues and Clients.
• Administration of Section 50 licences.
• Jeopardy management.
• Payment and invoice reconciliation.

Working pattern:

Please note the work pattern is Monday to Friday 8am to 5pm.

This role is in person only.

Could you be the one?

· 3+ year’s experience in a Street Works Administration focused role

· Proficient user of Microsoft Office suite

· Excellent customer service skills

· An understanding of NRSWA legislation is essential, including permitting and traffic management

· In depth knowledge of the TMA

· In depth knowledge of the Red Book - Safety at Street Works and Road Works

In return for your commitment, we offer:

A competitive salary of £30,000-£36,000 per annum plus:

· A well-maintained working environment

· Training and Development

· Onsite parking

· Refreshments

· Life insurance