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Mortgage Servicing Assistant
Kings Hill
£26200
Do you have great customer service skills and an interest in finance or property?
Are you confident on the phone and comfortable writing professional emails?
Looking for a role with strong career progression?
This Mortgage Servicing Assistant role could be a great opportunity for you.
A well-established financial services company is looking for someone with excellent communication skills to join their mortgage servicing team. You will be the first point of contact for customers, handling enquiries by phone and email, issuing redemption statements, and chasing outstanding documents. You will also contact borrowers in arrears and process payments over the phone.
You do not need mortgage experience - full training is provided - but you must be comfortable speaking to customers and writing professional emails. There are excellent opportunities for career progression within the company.
What They Are Looking For
- Confident and professional phone manner
- Strong written communication skills for email correspondence
- Good organisation and attention to detail
- Ability to work well in a team and independently
- Interest in finance, mortgages, or property
The Details
- Location: West Malling, Kent (Hybrid)
- Hours: Monday to Friday, 8:30am - 5:30pm (40 hours per week)
- Hybrid Working: One day per week from home after probation (six months)
Apply now to take the next step in your career with a company that values its people and offers great development opportunities.
