Administrator Sales and Marketing

Administrator for Sales and Marketing teamOur client is seeking a UK Sales & Marketing Administration Assistant to join their team based in Wetherby, West Yorkshire. The Sales & Marketing Assistant will provide support to the UK Country Manager and UK Sales Force, alongside day to day operations of a medical device company and running of the office.This is fully office based. Monday to Friday working 9am-5pm with 30mins for lunch.There is the requirement to work alone in the office for much of the time.RESPONSIBILITIES & DUTIESAccurately processing of customer orders and purchase orders, from order to remittance.

• Raising invoices and credit notes; Orders and invoice management via Sage
• Liaising with relevant NHS contacts to ensure timely payment
• Management of order fulfilment

Customer Services

• Provide telephone and digital assistance to patients interested in the company's products.
• Guide patients throughout the ordering process and offer technical support.

Stock Control

• Manage the device inventory and liaise with our manufacturing department to ensure that our stock levels are adequate to the needs of the local market.
• Stock maintenance including organising import and export, stock level reporting

Marketing

• Organising of travel & accommodation for both staff and customers to UK and International events
• Organisation and management of travel for attendees to Masterclass/Educational Events (both national and international)
• Marketing Events organiser for exhibitions & meetings
• Organisation and booking of congress events including transportation of exhibition stands and material, liaising with event administrator and Logistics Company and associated travel and accommodation
• Ensuring UK stock levels of marketing materials are listed, monitored and maintained.
• Work with the marketing team to help in the creation of marketing collateral.
• Record marketing expenses and create detailed reports.
• Digital marketing

Accurately process and administrate customer quotations and contractsLiaising with hospital administration regarding stock and purchase orders, raising quotationsOffice administration duties

• Minute taking
• Database management MS Excel (Budget trackers/Sales trackers)
• Diary management (MS Outlook & CRM)
• Expense Reporting (MS Excel)
• Proof reading documentation of a medical nature including clinical marketing material
• Organisation of team meetings
• New starter industry credential checking
• Post
• Stationary

Maintenance contractsLiaising with appropriate site contacts and engineers in relation to maintenance of medical device/company equipmentSales Force Support

• Support Product Specialists with sales opportunities when needed
• E-mail campaigns
• Support the sales force by identifying and contacting potential leads using cold calling techniques delivered via email and telephone.
• HR admin support to UK and head Office in Italy
• CRM management and reporting
• Maintenance of multiple spreadsheets
• Ad hoc projects and other duties as requested in line with company objectives

QUALIFICATIONS & SKILLS

• Highly Proficient in MS Office with expertise in Microsoft Word, Microsoft Excel and Power Point
• High level of customer service
• Exceptional communication skills both written and verbal
• Superior organisation skills, with the ability to work to deadlines
• Sage experience preferred
• NHS Supply Chain experience advantageous
• Excellent time management skills ensuring a high level of productivity
• Attention to detail and a high degree of accuracy

The role is fully office based and the person would be working on their own for a lot of the time.Salary is £26,000Full office based Mon- Fri 9-5pm with 30 mins lunch 37.5 hours a weekIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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