Operational Demand Planning Lead

About Us:

Calisen are a leading provider of essential energy services, specialising in the installation and management of smart meters across the UK. We are dedicated to driving a sustainable energy future by delivering innovative solutions that enhance operational efficiency and empower our customers. At Calisen, we strive for excellence in every aspect of our operations, supporting the UK’s energy infrastructure while maintaining a strong focus on environmental responsibility and continuous improvement.

We are a dynamic and growing company that prides itself on operational excellence and innovation. Our team is dedicated to ensuring we stay ahead in our industry through effective demand forecasting and data-driven decision-making. We're now seeking an experienced Operational Demand Planning Lead to spearhead our demand planning operations and drive efficiency across our organisation.

The Role:As the OperationalDemand Planning Lead, you will be responsible for developing and overseeing the demand planning function, ensuring accurate demand forecasts that align with operational capabilities. You will lead a team of analysts, collaborate with various departments, and implement forecasting strategies to optimise efficiency. This is a critical role, ensuring our supply and demand are balanced to meet the company’s strategic objectives.

Key Responsibilities:

• Leadership & Team Management:
  • Lead, mentor, and develop a team of Demand Analysts.
  • Set clear objectives and monitor performance against key metrics.
• Demand Forecasting & Planning:
  • Develop and implement demand forecasting strategies and models.
  • Oversee creation of detailed demand forecasts using historical data, market analysis, and cross-departmental input.
  • Own and manage business FTE forecast models based on business needs.
• Data Analysis & Reporting:
  • Analyse demand data, identify trends, and provide actionable insights.
  • Prepare reports on demand forecasts, inventory levels, and supply chain performance for senior management.
  • Utilise advanced data analytics tools to enhance forecasting accuracy.
• Collaboration & Communication:
  • Work closely with sales, marketing, and operations to align demand forecasts with business objectives.
  • Lead cross-functional meetings to resolve demand planning issues.
• Continuous Improvement:
  • Identify and implement opportunities for process improvements in demand forecasting and inventory management.

Experience & Knowledge

• Previous leadership experience in demand planning or forecasting is essential.
• Knowledge of forecasting methodology (Essential).
• Experience in the energy sector is desirable.
• Proficiency in Microsoft Office (Essential), and Power BI (Desirable).

Skills

• Excellent communication and interpersonal skills.
• Strong analytical, organisational, and problem-solving skills.
• Ability to work independently and within a team.
• Strong numeracy and IT skills.

Personal Qualities

• Enthusiastic, self-motivated, and adaptable.
• Willingness to travel and work across different business locations.

Please note that all successful applicants will undergo relevant employment reference, background and criminal record checks.

If you are ready to take on a pivotal role in shaping our organization’s performance and strategy, apply today!