Senior Food & Beverage Manager

Are you looking for the next step up in your career in food and drink? The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. 

We’re looking for a Senior Food and Beverage Manager to join us at the incredible National Trust property that is Quarry Bank Mill. There is a detailed brief attached to this advert that gives you more insight but this is a prestigious F&B operation that is one of the biggest National Trust Operations in the North West with over 300,000 visitors a year.

Quarry Bank Mill has a proud history and is one of the finest examples of a working mill from the heyday of the industrial revolution still in existence. A wonderful property requires a skilled and professional Food and Beverage Manager to continue to grow and develop this amazing operation consisting of 2 cafes, two large function rooms, an Ice Cream parlour and pop up operations. At the busiest time of the year we have 50 team members delivering food and drink so the successful candidate must be a strong organiser and team player with a flexible and focused approach.

You'll need to demonstrate experience at leading and developing teams, together with a strong service ethic and an excellent track record at delivering high levels of compliance in a multi outlet environment

Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours: 1950 hours per year which equates to an average of 37,5 hours per week. Hours could be a little higher at peak summer trading and less during the winter months. Working days are 5 days out of 7 to include weekends. There is a small amount of evening work around events at Christmas and Halloween

Salary: starting salary is £36621 per annum with an annual review

Duration: permanent

Interview date:  Initial telephone interviews will be held on 12th and 13th  December,  face to face final stage interviews at Quarry Bank Mill will be held on the 17th and 18th December. We can offer flexibility on interviewing timings. 

Potential start date: February 2025

To find out more about what it’s like to work in a food and beverage team for the National Trust,  click here to watch our video.

As Senior Food and Beverage Manager, you’ll provide leadership and support to the team at a very large and complex National Trust place, or group of smaller places, and its food and drink outlets. This will involve handling things behind the scenes: from administration to developing people, and everything in between.

It’s a busy, lively business and, as well as line-managing staff, you’ll be leading all aspects of the day-to-day running of our food and drink operations, leaving the team to get on with doing what they do best. 

You’ll help to build a great place to work for your team. You’ll recruit and train versatile and hard-working people, and encourage high achievement by setting objectives and reviewing their performance. You might also be needed to support the wider property team from time to time.

You’ll set and achieve financial targets, take ownership of budgets, manage wages and control costs to improve profitability. You’’ll also ensure stock and waste are monitored and you’ll actively look for ways to increase income.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. 

Please also read the full role profile, attached to this advert.

We’d love to hear from you if you’re:

•Experienced as a leader, with skills that include developing people, setting personal objectives and giving feedback.

•Familiar with budgets, increasing income and controlling costs (including managing stock and waste).

•Confident about identifying new opportunities and make strategic decisions for the future of your department.

•Aware of health and safety compliance.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.