Customer Service and Logistics Assistant

Customer Service & Logistics AssistantWinchester £27,500 max

We are looking for a Customer Service and Logistic Assistant for our innovative client on the outskirts of Winchester. You will join this collaborative team and add value to the team and to the clients with administrative support and planning. This role is on-site and full-time working Monday to Friday.

The Role

• Administration & Logistics support to team and clients & customers
• Manage processes from taking the order to delivery
• Liaise with clients on delivery arrivals and dates of delivery
• Plan the most effective routes for drivers, some support at times with packing the vans when needed
• Maintain data on SAP of customers details and update accordingly
• Ensuring every customer receives an exceptional service every time
• Liaising with the Head of Logistics on sales and Customer Service issues
• Working closely with the Accounts team and assist with data entry for Bookkeeping purposes
• Answering all sales and customer service enquiries
• Taking payments
• Creating sample deliveries
• Support with delivery paperwork and general Administration for the team

The Person

• Ability to demonstrate initiative
• Excellent attention to detail and the ability to maintain information
• Efficient and organised time management skills
• Experience within a similar Customer Service role
• Understand the value of being a professional Ambassador for the company
• Having a patient and calm attitude and someone who likes to resolve any issues from start to finish.
• Most of all someone who loves to always add value to a team and work collaboratively.
• You must have a driving licence and your own transport due to the location

This is an excellent opportunity for the right person to join this amazingly forward-thinking business who work hard and are passionate about what they do but have fun along the way. The hours for this role are full time, Monday to Friday from 2pm until 10pm.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.