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Travel Customer Services Administrator required working on a full time basis Monday - Saturday for the UK's leading, largest and most established specialist travel company within staycation and holiday rentals based in their Windermere Operations Office. Working 37.5 hours a week, 9am - 5pm you'll be paid a basic salary of 22,308, 25 days holidays plus bank holidays and will be working for a highly respected and well known travel brand.
What will I be doing as a Travel Customer Services Administrator :-
- You'll be responsible for delivering a professional, efficient and quality sales and support service to all existing and new rental property owners and agencies.
- Assist with the sales of the 'Property Management Service' function to new & existing owners
- Ensure owner queries are resolved efficiently and effectively in excess of expectations
- Assist in all 'Property Management Service' duties which include dealing with property owners, caretakers, tradesmen & 'out of hours' cover/calls on a rota basis
- Provide an efficient sales service to existing and new customers.
- Ensure customer satisfaction is met when dealing with complaints, resolution & after sales
Benefits of the Travel Customer Services Administrator role : -
- Basic salary of 22,308
Working 37.5 hours a week, 9am - 5pm.
25 days holidays plus bank holidays.
- Option to be On Call - Your decision - Extra payments and supplements are given in return.
- Other excellent staff benefits including staff travel discounts etc;
What do I need to apply for the Travel Customer Services Administrator rolerole : -
- Ideally you will have experience of working within an administration and customer services role however we will consider individuals that are looking for their first career opportunity within the travel & tourism industry.
- You'll have good IT skills
- You'll be able to demonstrate an ability to deliver excellent customer services.
- You'll be able to work well within a team with strong attention to detail and problem-solving skills.
