Office Support Assistant

Office Support AssistantRef: AJ46201A Japanese entertainment company is currently recruiting an Office Support Assistant to work at their office in West Greater London.In this role, you will be responsible for providing comprehensive technical and administrative support across the organisation, including IT support, facilities management, and customer service support.The ideal candidate should have minimum 2 years' experience in a similar role and excellent IT skills.-------------------------------------------------------ELIGIBLE APPLICANTS:

(O) Eligible visa: Permanent residence, Spouse, Partner(X) NOT eligible: Student visa, Requiring visa sponsorship, Working holiday, Graduate, FreelanceWORK TYPE: Office basedVISA SUPPORT: No-------------------------------------------------------TYPE: Permanent, full-timeWORKING HOURS: 9:00-17:00 from Monday to FridaySALARY: Negotiable, depending on experienceSTART: ASAPLOCATION: West Greater London

Office Support Assistant Main Responsibilities:

• Deliver first-line IT support, diagnosing and resolving technical issues for colleagues across the organisation
• Manage IT equipment lifecycle, including setup and configuration for new starters and leavers
• Oversee audio-visual systems and technical infrastructure in meeting spaces
• Support maintenance of internal file servers, EDI connections with warehouses and critical IT systems
• Assist with website maintenance, updates and content management
• Coordinate facilities operations, including supplier management and maintenance scheduling
• Oversee security protocols, health & safety compliance and fire safety measures
• Process and track facilities-related approvals and expenditure
• Provide administrative support to the Corporate Management Division leadership
• Assist with escalated customer enquiries and complaint resolution
• Support internal and external communications, including press release distribution
• Maintain documentation and standard operating procedures
• Support their Communication's team to maintain the website and upload new content

Office Support Assistant Ideal Candidate:

• Minimum 2 years' experience in a similar role
• Excellent and broad IT skills
• Good understanding of networking
• Excellent communication skills
• Attention to detail and ability to work unsupervised
• Good understanding of current hardware specifications
• Business level fluency in English
• Experience working in a Japanese company, or Japanese language ability would be advantageous

** All applicants for the Office Support Assistant must have the right to work in the country as the Company is not able to offer visa support.*We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders.If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.