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Wirral
Credit manager
Credit Controller

Credit Controller

Recruit Right

Posted 11 hours ago, valid for 7 days

Wirral, Merseyside CH62 8BF

£25,000 - £27,000 per annum

Full Time

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Sonic Summary

An exciting opportunity for an experienced Credit Controller is available on the Wirral, offering a salary between £25k and £27k depending on experience, along with an excellent bonus structure for meeting cash collection targets.
The role involves timely debt collection, maintaining customer records, processing payments, and establishing strong customer relationships to minimize bad debt risks.
Candidates should ideally have 2+ years of experience in a high-volume credit control environment and demonstrate a successful track record in cash collection and reducing aged debt.
Strong IT skills are necessary, with experience in software such as Sage, Credit Hound, and MS Excel being preferred.
The position is full-time, Monday to Friday, with benefits including a company pension and free on-site parking.

Exciting opportunity for experienced Credit Controller, based on the Wirral (office based not Hybrid)

£25k - £27k doe, + excellent bonus structure based on meeting cash collection targets (realistic and achievable)

Role:

Collecting debt in a timely manner to minimise the risk of bad debt to the business
Working collaboratively with colleagues and external stakeholders ensuring excellent customer service whilst achieving debt collection targets

Responsibilities:

As Credit Controller you will be managing your allocated portfolio of customers to ensure that our customers adhere to our agreed payment terms
Dealing with a high volume of customers on the telephone
Maintaining customer records to minimise delays in receipt of invoices/statements
Updating the account receivable system 'credit hound' to ensure all collection activities are recorded accurately
Processing card payments
Issuing direct debit mandates to customers and entering them onto the system
Where applicable issuing customers with copy invoices to ensure payment is made
Establishing strong rapport with customers and the ability to handle conflict resolution with customers
Statement reconciliations , building WIP statements to ensure we communicate effectively with customers
Escalating any issues to the Credit Control Team Leader to minimise risks to the business
Managing any queries through the query management system

Experience required:

Ideally 2 years + within a high volume transactions credit control environment

Confident at handling statement reconciliations and preferably have experience of transacting with customers via online portals such as ProActis, Tradex, Dwellant ..

You should be able to demonstrate a successful track record of cash collection targets, reduced aged debt and minimising bad debts

Good IT skills using Sage, Sage CRM, AMCS, Credit Hound, MS Excel

Desirable -

ICM Level 3

Job Type: Full-time

Pay: £25,000.00-£27,000.00 per year

Additional pay:

Bonus scheme

Benefits:

Company pension
Free parking
On-site parking

Schedule:

Monday to Friday
No weekends

Experience:

credit control: 2 years (required)
debt collection: 2 years (required)

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