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B2B Customer Service Advisor

Capital Recruitment Group
Posted 2 days ago, valid for 15 days
Location

Wirral, Merseyside CH62 7EZ, England

Salary

£26,000 - £27,000 per annum

Contract type

Full Time

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Sonic Summary

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  • We are seeking a B2B Customer Service Advisor for our client located in Bromborough.
  • The role requires a minimum of 2 years of B2B Customer Service experience and offers a salary of £25,000 per year.
  • The advisor will be responsible for handling incoming sales and service enquiries while maximizing client opportunities.
  • Key responsibilities include providing excellent customer service, online administration, and achieving team KPIs.
  • Strong communication skills and a passion for customer satisfaction are essential for success in this dynamic position.

We are currently recruiting a B2B Customer Service Advisor for our client in Bromborough.

The role of the B2B Customer Service Advisor:

They require an experienced and trained internal Customer Service Advisor to join a successful team in handling incoming sales & service enquiries and maximise all opportunities.

They operate three Online Stores and a Wholesale business. This is a dynamic role with an extensive client database and an ambitious expansion programme.

B2B Customer Service Advisor Responsibilities:

  • Providing first class Customer Service to our existing and potential clients, supporting the Team handling Incoming Enquiries and Maximising the product range.
  • Online Administration & Logistics communication & reports.
  • Achieve key team KPIs and promotional activity.

Requirements of the B2B Customer Service Advisor.

  • Previous B2B Customer Service experience is important, the role requires a highly organised, trained, dynamic, self-motivated person that can "get the job done".
  • Communication and people skills are critical with a passion for Customer satisfaction.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.