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Customer Service Administrator

Berry Recruitment
Posted 4 days ago, valid for a month
Location

Wisbech, Cambridgeshire PE13 1AN, England

Salary

£12.21 - £12.82 per hour

Contract type

Full Time

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Sonic Summary

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  • Berry Recruitment is looking for a Customer Service Administrator to assist the Customer Account Co-ordinator in managing customer accounts and orders from enquiry to delivery.
  • The role involves maintaining the sales process, updating customers on order status, and collaborating with various teams including Purchasing and Production.
  • This position offers a salary of up to £12.82 per hour, equating to £24,000 per annum, and is temporary to permanent after 12 weeks.
  • Candidates must have previous experience in sales or customer service and be flexible in covering staff absences.
  • The job requires working 36 hours per week, Monday to Friday, with a focus on ensuring smooth operations and high-quality standards.

Berry Recruitment are seeking a Customer Service Administrator who will support the Customer Account Co-ordinator by managing customer accounts and orders from enquiry to delivery, ensuring smooth operations and high-quality standards.

Key Responsibilities

  • Maintain the sales process from start to finish.
  • Work with customers and Estimators, dealing with enquiries and estimates.
  • Update customers on the order status.
  • Collaborate with the Purchasing and Production team.
  • Assist in creating samples and copy books for customer approval and exhibitions.
  • Provide general administrative support to the Sales team and respond to emails.
  • Be flexible in covering staff absences and collaborate to solve problems.

Further information

  • Up to 12.82 an hour (24,000 per annum)
  • Temporary to Permanent (12 weeks temporary)
  • Monday to Friday
  • 36 hours per week
  • Previous experience within sales or customer service is required

For more information, please contact Rebecca at Berry Recruitment, King's Lynn.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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