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Customer Services - Hybrid
5 Weeks Holiday + Bank Holidays - Hybrid
Excellent opportunity for an experienced customer services agent to join an outstanding organisation as part of their remote customer service agents.
****You will have customer service experience and be able to commute on site at their other offices including London/Essex once a month.
Customer Services experience required:
- Builds and maintains excellent customer relationships
- Guides customer through any general account or contract queries
- Resolve or re direction of complex customer issues
- Ideally someone self motivated and has a professional attitude with all clients
- Enjoys working in a fast paced environment and to KPIs
- Excellent written communication skills on email
- Providing customer support and advice by maintaining good knowledge of company products and service
We are currently experiencing a high number of applications and cvs. Please assume if you do not hear from us within 72 hours that you are not through to the next phase of this application process. All relevant cvs are kept for six months and you will be contacted should a suitable position become available. Meanwhile please return any contact message left for you from our team asap We wish all job seekers every success and would confirm that by submitting your cv for this role Newman Personnel may forward your details and represent you to the client.
Job Type: Full-time
Pay: £24,000.00 per year
Schedule:
- 8 hour shift
