Head of HR Shared Services - Hybrid

On behalf of a large organisation based in Essex, I am seeking a Head of HR Shared Services to play a pivotal role in shaping the trajectory of their evolving HR shared and traded services. This role is crucial in expanding their services to encompass a diverse client group, including local government, schools, academies, and partner organisations. The successful candidate will be instrumental in driving high-quality, cost-effective HR services and ensuring the sustainability of their offerings in a dynamic environment.

• Develop and lead the implementation of a comprehensive commercial strategy for the People & Organisation Development Service.
• Manage complex communications at a senior level, including presenting, engaging, and influencing corporate and political leadership teams.
• Be an active member of the senior leadership team, fostering collaboration and breaking down silos within the organisation.
• Own financial performance, managing budgets, maximising income generation, and identifying cost efficiencies within shared services.
• Foster and maintain strong relationships with clients, ensuring that shared services consistently meet or exceed expectations.
• Drive operational efficiency by implementing robust processes, monitoring service delivery, and ensuring compliance with relevant regulations and standards.
• Continuously assess and develop the portfolio of shared services, ensuring offerings remain innovative, competitive, and aligned with client requirements.

• Educated to master’s level in a relevant professional field such as Business Management or Human Resources, or equivalent by experience.
• Professional membership of CIPD or other relevant professional body
• Minimum of 5 years’ experience in a traded environment, building relationships, generating business, and achieving income targets, preferably within local government.
• Proven HR experience at a senior level within local government, with a track record of developing and implementing processes and systems.
• Excellent report writing and communication skills, with the ability to influence and negotiate with corporate and political decision makers.
• Experience in establishing positive relationships across diverse settings and developing relevant Service Level Agreements to secure quality of outputs.

• Competitive salary package.
• Opportunities for professional development and growth within a dynamic environment.
• Access to comprehensive health and wellness programs.
• Participation in a pension scheme.