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IFA Support Administrator

KFS Recruitment
Posted 15 hours ago, valid for a month
Location

Woking, Surrey GU21 4NR, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A well-established financial practice is seeking an experienced IFA administrator to join their client support team.
  • The role involves providing administrative support to paraplanners and IFAs, managing client documentation, and ensuring compliance.
  • Candidates should have prior administrative experience in the financial services sector, strong communication skills, and proficiency in MS products.
  • The salary for this position is expected to be between £30,000 and £35,000, with potential for higher compensation for very experienced applicants.
  • Additional benefits include a discretionary annual bonus, pension contributions, private medical insurance, and opportunities for professional development.

Well established, professional, reputable practice is looking for an experienced IFA administrator, to join the client support team.

Key responsibilities will include:

• Providing proactive administrative support for our paraplanners and IFAs

• Preparing and processing documentation for any new and existing clients

• Managing cases utilising our various CRM portals and provider platforms

• Handling incoming queries from internal staff, clients and external providers via email and telephone

• Ensuring all compiled files meet with compliance requirements and reporting any that do not to the appropriate parties

• Liaising with product providers and other third parties

• Promoting the company’s services in a professional and FCA compliant manner

Person Criteria:

• Previous experience of an administrative role within the financial services industry, essential

• Good level of education, passes in English and Maths

• Excellent written and verbal communication skills

• Strong numeracy skills and exceptional attention to detail

• Ability to understand and analyse financial and non-financial data

• Experience in communicating with and managing expectations with clients

• Desire to learn and develop

• High level of initiative

• Ability to work independently and as part of a team

• Literate with MS products including Outlook, Word and Excel

• Prior experience working with CRMs/online portals such as Intelliflo Office

• Platform experience with Nucleus, Transact, Quilter and Standard Life/abrdn (Desired)

Additional Information:

  • Woking - hybrid
  • Salary - dependent on experience, most likely £30-35,000, however the client will consider very experienced IFA support applicants looking for up to £40,000 or higher
  • Discretionary annual bonus
  • Pension (5% employer and 3% employee contributions)
  • Private Medical Insurance allowance (following completion of probationary period)
  • Hybrid office working
  • 25 days' annual leave (Christmas close down not taken from annual leave allowance)
  • Study support
  • Company provided laptop and mobile phone
  • Free parking
  • Death in service cover
  • Pathway to train as a Paraplanner
  • Regular company social events

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.