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Customer Service Administrator

Reed
Posted a day ago, valid for 3 days
Location

Wokingham, Berkshire RG41 2NU, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • My client, based in Wokingham, is seeking a Customer Service Administrator to enhance their dynamic team.
  • The role involves communicating with customers via phone and email, processing orders, and supporting the sales team with administrative tasks.
  • Candidates should possess excellent communication skills, good IT proficiency, and a keen attention to detail, with prior experience in customer service or administration preferred.
  • The position offers a competitive salary depending on experience, along with benefits such as 20 days holiday plus bank holidays and a company pension.
  • This is an excellent opportunity for growth and career progression within a supportive environment.

My client, based in Wokingham, is looking for a Customer Service Administrator to join their busy team. This is an exciting time to join a company that offers progression!

Duties include:

  • Speaking to customers via phone and email.
  • Assisting with enquiries and taking orders.
  • Processing orders.
  • Liaising with other teams.
  • Assisting the sales team with administrative tasks.
  • Updating the systems and keeping the database up to date.
  • Other ad hoc tasks as and when required.

Essential criteria:

  • Excellent communication skills both written and verbal
  • Good IT skills including MS Office.
  • Excellent attention to detail.
  • Ability to work to deadlines and prioritise workload.

Desirable:

  • Customer Service, Administration or Sales Support experience.
  • Experience using a CRM.

Benefits:

  • Competitive Salary DOE.
  • Excellent training.
  • Career progression.
  • 20 days holiday + bank holidays.
  • Company Pension.

If you would like to apply for this role, please click on the apply now button below.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.