Home
Wokingham, Berkshire
Customer service representative
Filipino speaking Customer Service Agent

Filipino speaking Customer Service Agent

Mulberry Recruitment

Posted 15 hours ago, valid for 15 days

Wokingham, Berkshire RG41 2NU, England

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The position is for a Filipino speaking Customer Service Agent, located remotely and classified as temporary-ongoing.
The role starts on 23rd January 2025, offering a salary of £13.50 per hour for the hours of 1am to 10am.
Candidates are required to have prior experience in a customer service role, demonstrating strong problem-solving and relationship management skills.
Proficiency in Microsoft Office, particularly Outlook, along with excellent written and spoken communication skills, is essential.
The job involves managing customer complaints, ensuring adherence to company standards, and meeting call quality and productivity targets.

Filipino speaking Customer Service Agent

Location: Remote

Type: Temporary - Ongoing

Start Date: 23rd January 2025

Salary: £13.50

1am-10am

My client based in Wokingham is looking for a Customer Service Agent to join their team with this exciting new Global campaign. We are looking for candidates who have got strong experience in providing solutions to customers, managing the deliverables of campaigns, managing relationships with customers and excellent Microsoft Office ability particularly Outlook.

Requirements

Visibility of having worked in a customer service role previously

Calm and patient manner

Competent in all aspects of MS Office packages specifically Outlook

Developed communication skills, including written, spoken.

A conscientious work ethic and strong understanding of meeting and achieving deadlines

Meeting Call Quality Standards

Main Tasks:

• Productivity levels such as call answer rates, targets and workstation attendance

• Data capture accuracy

• Inbound and Outbound calls relating to the product

• Managing customer complaints and escalations within the agreed SLA’s

• Adherence to company standards, behaviours and values

Apply now in a few quick clicks

Filipino speaking Customer Service Agent

Senior Customer Service Representative

Customer Service Representative

Customer Service Representative