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- Excellent progression opportunity
- Solid knowledge of both fire and security systems
- Technical knowledge of both service and installation
- Encourage and give guidance on complying with Company procedures for:
- Contract /design review
- Health and safety
- Company vehicle use
- Timesheets, holiday forms, business expenses
- Controlling material cost
- Provide leadership and give guidance with Industry Standards and encourage improvement
- Promote the achievement of service level targets and any other customer requirements
- Carry out performance review of engineers and monitor their adherence to job descriptions
- Promote generation of sales opportunities
- To work with the HR Department and Management to identify training needs within the business and assist in recording personal development for employees.
- Ensure relationships with clients are maintained successfully
- Develop successful performance with sales team through support and encouragement
- Conduct regular coaching, counselling, advice, support, motivation or information that engineers and senior engineers need in order to help them meet their targets and objectives
- Liaise with sales and national accounts personnel to ensure work
- Assist and support branches and Managers to achieve financial targets set by Directors
- Implement and manage weekly/monthly financial forecasting across the region
- Responsible for the control/management and resolution of all client/contractual engineering complains within the region
- Assist in regional cover at the branches when needed
- Work with the HR Department on recruitment
- Minimum of 5 years engineering experience preferably (CCTV, Fire, Access and Intruder)
- Experience leading a team of engineers
- Good communication, interpersonal and organisational skills
- Full UK driving licence
- Clean criminal record as all our engineers must be DBS checked
