Facilities Executive

Are you a proactive and solutions-driven facilities professional with experience in managing soft services and contractor relationships? Do you have a passion for maintaining safe and smooth environments for both staff and the public? If so, we want to hear from you!

As a Facilities Executive, you will be the first point of contact for all facilities-related issues within the centre and the public realm, ensuring the environment remains safe, functional, and well-maintained for all. You will play a crucial role in liaising with various stakeholders, including contractors, the police, and the local council, to ensure that all facilities services run smoothly.

Key Responsibilities:

• Oversee the day-to-day facilities management, ensuring that soft services (cleaning, security, maintenance, etc.) are delivered effectively by contractors.
• Act as the primary point of contact for facilities-related issues within the centre and the public realm, quickly identifying problems and coordinating appropriate solutions.
• Work closely with senior Facilities Management to monitor risk assessments, manage health and safety audits, and ensure compliance with all regulations and policies.
• Manage permits and ensure all health and safety compliance measures are adhered to.
• Utilise CAFM systems and helpdesk platforms to manage facilities-related issues, track performance, and ensure timely resolution.
• Collaborate with stakeholders including local authorities, police, and council representatives to address facilities-related matters and ensure public safety.
• Drive ESG initiatives to improve efficiency and sustainability, ensuring cost-saving measures are implemented effectively.
• Assist with project management for facilities upgrades or improvements, ensuring deadlines are met and projects are delivered within budget.

The Ideal Candidate:

• Proven experience in facilities management ideally within a retail environment.
• Strong understanding of contractor management in soft services and also, hard.
• Knowledge of health and safety compliance, including the ability to conduct audits and manage risk assessments.
• Experience with CAFM systems, helpdesks, and facilities management software.
• Strong communication skills, with the ability to collaborate effectively with internal and external stakeholders, including local authorities and emergency services.
• A proactive and organised approach to problem-solving and facilities management.
• Experience working on ESG initiatives with a focus on cost-saving and sustainability.
• Ability to manage multiple projects simultaneously and drive continuous improvements within the facilities environment.
• IOSH qualification

If you are ready to take the next step in your facilities career and make an impact in one of the West Midlands' hottest retail destinations