Leisure Club & Spa Manager

Position: Leisure Club & Spa Manager
Location: Wolverhampton
Salary: Up to £40,000 per year + excellent employee benefits

About the Role:
Our client, a contemporary resort hotel in Wolverhampton, is seeking an experienced and passionate Leisure Club & Spa Manager. Reporting directly to the Hotel General Manager, you will take full responsibility for overseeing the Leisure Club and Spa operations. This role requires a strategic thinker with a track record of driving revenue growth and enhancing business performance.

Key Responsibilities:
* Lead and manage a dedicated team within a hotel leisure club and spa environment.
* Drive sales and marketing initiatives to maximise the leisure club's performance including membership.
* Deliver exceptional customer service with outstanding communication skills across face-to-face, phone, and email interactions.
* Inspire and motivate team members, fostering a collaborative and supportive environment.
* Manage departmental budgets effectively, demonstrating strong commercial awareness.
* Ensure impeccable personal presentation and professionalism at all times.
* Utilise excellent IT skills, with strong numeracy and literacy abilities.
* Maintain high levels of organisation, ensuring timely completion of administrative tasks.
* Actively participate in hands-on operations, displaying a genuine passion for the leisure industry.
* Work a flexible schedule of 5 days out of 7, including weekends.

What We're Looking For:
* Proven experience managing a team in a hotel leisure club and spa setting.
* Demonstrated success in revenue growth, sales, and marketing for a leisure club.
* Customer-focused with the ability to build lasting relationships.
* Self-motivated and highly organised, with a commitment to excellence.

Please Note:
Due to our client's requirements, this position is only open to candidates based in the UK or those with settled status. Unfortunately, sponsorship is not available.
Take the next step in your leisure management career and join a forward-thinking hotel team!