Back to search
With a turnover of €2.2 billion, RUBIX is the largest supplier of industrial maintenance & distribution network in Europe. Present in 23 countries with more than 8000 employees.
The purpose of the role is to manage and grow transactional customer portfolio, this will be achieved by making a high volume of outbound calls. To have direct accountability for growing sales within a designated patch and to transact these sales online. Using the CRM system and ensuring that the database is accurate and up to date. To liaise directly with Regional Account Managers and our national branch network to pursue opportunities to increase webshop sales.
Key Responsibilities
- Maintain regular contact with your designated portfolio with a key focus on ecommerce sales.
- High volume of outbound call, preparing quotations and assisting with live chat.
- Provide customers with information and guidance on relevant Rubix products and services. Primarily EB and core product range and pushing for Webshop sales.
- Gain intelligence on requirements of the customers and then insert this onto CRM system.
- Following up on customer enquiries and preparing quotations for customers all within a timely manner.
- Managing and keeping track of current and newly on boarded Web accounts.
- To carry out data inputting and admin tasks as operationally required.
Key Stakeholders
- Key Account Director
- Regional Account Managers
- Key Account Teams
- Rubix Branch Network
- Customers
Skills and Experience
Curious and persistent: These roles are about finding out information and using it to create opportunities. Someone who enjoys asking why, a lot, will enjoy this job. The same applies to learning of all kinds.
Target orientated: These roles are about winning and beating your previous best. If you are competitive and motivated by doing a little bit better and a little bit more every day you will thrive in this role.
Resilient: Any sales role will have its setbacks. Most of the time you'll be speaking to professional kind-hearted people, just like you, but sometimes people can be rude and dismissive. This job is for someone who can take a setback, but still get back on it.
Team player: We've designed this role to be a working partnership between you and a small team including Regional Account Managers who are based in the field.
Persuasive communication: Working as a partnership you need to be able to communicate effectively about what's happening across the customer base with each other. You'll also need to be able to sell effectively on the phone, relish Video Conference selling, explaining clearly and concisely how Rubix will help their business.
Good PowerPoint skills and written communication skills are also essential.
Basic IT skills: Able to use and pick up Microsoft packages. Good Excel knowledge is an advantage.
Desirable
- Market and Value Proposition
- Time Management
- Knowledge of engineering or manufacturing industries
- Previous telesales experience
- Previous sales with ecommerce.
Who are we? And what are your benefits?
Rubix are the most trusted single source of industrial supplies thanks to our national network of branches and commitment to our customers.
Due to this success, you will receive:
- Competitive Salary
- Increase in holidays with service
- Option to buy additional holiday days per annum
- Continuous Development and Internal development opportunities
- Rubix Academy Training
- Employee Well-being Service and Assistance program
But, maybe more importantly we offer you a role in which you can make your own, take responsibility for and develop within. We have our Rubix Academy which provides training and development opportunities, and we operate in an entrepreneurial environment and look to our colleagues to make a real difference for the business! We value and encourage our colleagues to take ownership and act with integrity and teamwork is at the core of everything we do!
