About the Business
An opportunity to be a Credit Controller for an established distribution company based in Worcester. They are looking for an all-round, experienced credit controller. This business has built a great reputation and gives you a fantastic chance to be a part of an expanding and exciting team.
Role Responsibilities:
- Manage accounts receivable, including chasing debt via telephone, follow-up emails and letters to ensure a high level of cash flow for group companies.
- Accurately apply cash receipts to relevant accounts and keep the ledger up to date.
- Reduce overdue debt through proactive debt chasing and meticulous compliance of credit control policy.
- Maintain and pay rebates to customers per agreement.
- Provide day to day management of all dispute-related activity on behalf of the credit department improving turnaround times and reducing the value of disputed debt and decreasing debtor days.
- Engage with the sales and customer service teams, plus business partners and clients to resolve disputes, pricing issues and provide POD’s.
- Investigate and raise return authorisations to issue credit notes and refunds as necessary.
- Handle inbound calls, investigate, and resolve customer queries, disputes, and issues, and manage daily banking and accurately allocate payments onto the system
- Deliver accurate and timely financial and management reporting.
- Ensure all actions relating to credit control; calls/payment promises/disputes are recorded on NetSuite
- Ensure that the credit department’s standard operation processes (SOP’s) are fully documented and maintained.
- Provide support and cover to finance team, as and when necessary.
Location / Office / Culture
The role is office based in Worcester. The company operate from a modern office consisting of a strong team of 10.
What We Are Looking For
The ideal candidate will have:
- AAT/CIMA or QBE
- Strong Experience as a Credit Controller is essential
- Previous experience of working with NetSuite is preferred
- Excellent communication and organisational skills - be able to manage your own workload
- Ability to managed tight deadlines
- Good MS Office skills
Why Join the business
- Growing Business
- Good work - life balance with hours
- Fantastic managers
- Free, onsite parking
- Opportunity for growth
About Us
We are a local accountancy recruitment specialist. We appreciate that roles are often online for a long period of time. If you want to check if this role is still live or just want more details before applying, call us directly.
Ref: VL39135