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My client, based in the Worcester area is looking to recruit a Customer Service Administrator on a permanent basis The main elements of this role includes:- processing new orders by phone and email- dealing with current customer enquiries in a timely and efficient manner- Taking card payments- Following up on sales leads/new customer enquiries- Maintaining accurate records- dealing with all customer service issues as required- chasing late deliveries and dealing with any order discrepancies- Liaising with accounts department to rectify outstanding account queries- raising paperwork on returned items- General admin support as requiredThe salary on offer is £23,000 and the hours required are Mon-Fri 9am-5pm (Office based)Keywords:Customer Service, admin, order processing
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