Customer Service Administrator

Jark PLC

Posted 13 hours ago, valid for 6 days

Worcester, Worcestershire WR53DE, England

Full Time

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Sonic Summary

My client, a Transport company based in the Worcester area, is seeking a Customer Service Administrator for a Temp to Perm position.
The role involves handling customer inquiries, maintaining records, addressing service issues, and liaising with the accounts department.
Candidates should have previous experience in a similar role, strong IT skills, and excellent communication abilities.
The starting salary is £25,397, which will increase to £27,000 upon transitioning to a permanent contract.
Applicants are expected to have a minimum of one year of relevant experience.

My client, a Transport company based in the Worcester area is looking to recruit a Customer Service Administrator on a Temp to Perm basis The main elements of this role includes:- dealing with current customer enquiries in a timely and efficient manner- Maintaining accurate records- dealing with all customer service issues as required- chasing late deliveries and dealing with any order discrepancies- Liaising with accounts department to rectify outstanding account queries- General admin support as requiredAs a suitable candidate you will offer the following- previous experience in a similar role- String IT skills including MS Office and CRM - Excellent Communication skills- An ability to get on with people at all levelsThe starting pay rate will be based on a salary of £25,397 which will increase to £27,000 when you move onto a permanent contractKeywords:Customer Service, admin, order processing

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