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We're on the hunt for a committed and enthusiastic Customer Service Advisor to join our clients team, providing exemplary service and support to their valued clients in the manufacturing industry.
Client Details
The employer is a mid-sized organisation, based in Worthing. Renowned for their commitment to innovation and quality, they have developed a strong reputation both domestically and globally.
Description
Customer Service Advisor Responsibilities
- Handling inbound and outbound customer service calls
- Resolving client issues and queries effectively and efficiently
- Documenting all call information according to standard operating procedures
- Managing administrative duties related to customer service
- Providing product knowledge and advice to customers
- Working closely with other team members to achieve company goals
- Ensuring a high level of customer satisfaction at all times
- Participating in team meetings and training sessions
Profile
A successful Customer Service Advisor should have:
- Proficiency in customer service and communication
- A positive and friendly disposition
- An ability to work effectively in a team environment
- Strong problem-solving skills
- Solid organisational and multitasking abilities
- Exceptional attention to detail
- A willingness to learn and adapt
- A dedication to providing outstanding customer service
Job Offer
- An estimated salary range of 26,000 per annum
- Free parking facilities
- Private medical insurance
- Company pension scheme
- A positive and supportive company culture
- Monday to Friday work schedule
This role offers an exciting opportunity to develop your career within a reputable company. We encourage dedicated individuals based in Worthing or willing to commute, to apply for this rewarding role as a Customer Service Advisor.
