Customer Service Administrator

Customer Service Administrator
Temp to Perm Opportunity
Location: Wrexham
Hours: Monday to Friday 09:00-17:00
Salary: 11.44 per hour (Rising to 12.04 per hour after 12 weeks)

Our client, the leading learning provider of its industry, are expanding their team and require an additional Customer Service Administrator to support with their learner queries and data entry.

Responsibilities of the Customer Service Administrator:

• Managing incoming calls.
• Uploading learner information onto a bespoke system.
• Data Entry.
• Communicating with a variety of training officers, companies and apprentices.
• Reviewing recording data captured.
• The occasional outbound call.

The Successful Candidate should:
The successfully appointed Customer Service Administrator will have the following skills and abilities:

• Excellent customer service and the confidence to take inbound telephone calls.
• Excellent attention to detail and accuracy.
• The ability to use Microsoft packages and will be computer literate.
• Understanding of the importance of safeguarding.
• Effective communication skills (listening, verbal, written).

Additional Benefits:

• Friendly working environment
• Full training is provided.
• 25 days holiday plus bank holidays (once permanent)
• Commutable by bus.
• Free parking on site.

Additional Job Titles:
Admin support, Administration Assistant, Customer Service Advisor.

To Apply
Travail Employment Group is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days you have not been successful on this occasion and unless otherwise advised.
All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training, and qualifications our client considers necessary for this position.