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Customer Service Administrator

Clockwork Organisation Ltd t/a Travail Employment
Posted 3 days ago, valid for 16 days
Location

Wrexham, Wrexham LL13 8DW, Wales

Salary

£21,000 - £23,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Customer Service Administrator role offers a salary of up to £23,000 per annum and is a permanent position based in Wrexham, working Monday to Friday.
  • The ideal candidate should possess strong communication skills, attention to detail, and administrative experience, along with good IT skills across the Microsoft suite.
  • Responsibilities include providing registration and certification support, managing financial data, data entry, and assisting training centers via email and telephone.
  • The company offers additional benefits such as 25 days of holiday plus bank holidays, an enhanced pension, and a healthcare package.
  • This position is suitable for individuals with experience in administration support or customer service roles.

Customer Service Administrator
Up to 23,000 per annum
Permanent role in Wrexham
Monday - Friday
Additional benefits:

  • 25 days holiday (plus bank holidays)
  • Enhanced pension
  • Healthcare package


The Role of the Customer Service Administrator
An exciting opportunity to work within a globally recognised company has arisen for an Administrator with exceptional communication and organisational skills.

Responsibilities of the Customer Service Administrator:

  • Deliver high-quality registration and certification support for the company.
  • Provide accurate financial data
  • Data entry
  • Support with exam marking, raise invoices and purchase orders
  • Support training centres via email and telephone.
  • Deal with ad hoc queries.


The Candidate:
The successfully appointed Customer Service Administrator will have the following skills and abilities:

  • Excellent communication skills (written and oral)
  • Strong attention to detail
  • Will have a warm and friendly telephone manner
  • Administrative experience
  • Good IT skills across the Microsoft suite
  • Committed to delivering an exceptional service to customers


The company:
Working in a centre of excellence within a friendly team providing crucial administrative support in a highly regulated industry.

Additional skills/job titles: Administration support, Administration Assistant, Customer Service Advisor, Administration Coordinator.

Note: If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.

To Apply:
This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency.
Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.
All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

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