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Customer Service Executive

Recruit4staff
Posted 5 days ago, valid for a month
Location

Wrexham, Wrexham LL144EJ, Wales

Salary

£24,684 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Recruit4staff is seeking a Customer Service Executive for a leading manufacturing company in Wrexham Industrial Estate.
  • The position offers a salary of £24,683.75 per annum with working hours from Monday to Friday, either 8:45 am - 5:15 pm or 9 am - 5:30 pm.
  • This is a permanent role that includes training and development opportunities, as well as free on-site parking.
  • Candidates must have previous customer service experience in an office environment and possess an excellent telephone manner.
  • The role requires handling incoming calls, managing accounts, and providing support with order entry and returns.

Recruit4staff is proud to be representing their client, a leading manufacturing company in their search for a Customer Service Executive to work at their facility on Wrexham Industrial Estate

For the successful Customer Service Executive client is offering:

  • £24,683.75 per annum
  • Monday - Friday - Either; 8:45 am -5:15 pm / 9 am - 5:30 pm (Saturday Rota Approx 1 in 6 weeks once trained)
  • Permanent role with a reputable company 
  • Training and development opportunities 
  • Free parking on-site
  • Increase in pay after 2 years services

The role – Customer Service Executive

  • Handling incoming calls ensuring KPIs are met 
  • Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively
  • To answer technical questions
  • Inputting orders on the same day as they're received 
  • To provide support with order entry and returns
  • Accurate data entry 

What our client is looking for in a Customer Service Executive:

  • Must possess an excellent telephone manner - ESSENTIAL 
  • Previous customer service experience working in an office environment - ESSENTIAL 
  • Experience in dealing with customers
  • Basic computer skills
  • Must be able to work effectively as part of a team 

Key skills or similar Job titles:Customer Service Agent, Customer Service Executive, Customer Service Advisor, Customer Service Assistant  Commutable From:Wrexham, Deeside, Ruabon, Chirk, Oswestry, Broughton For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.