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Service Controller
Our client a global, leading construction and industrial franchise are actively seeking a Service Controller to join their team.
This is a full-time position on a maternity cover contract basis based in Wymondham.
Knowledge, Skills & Experience:
Proven track record of Parts/ Service sales role within the Construction or similar industry
Computer literate
Experience with Workshop Management Systems
Clean driving licence and good driving record
Proof of right to work in the UK
Main Responsibilities of the Role:
Producing accurate estimates to send to the customer, following up with customers to agree work, recording outcomes to determine success of vehicle/machine heath checks. Help with office admin which includes invoicing and inputting information and to book services.
Duties:
Build strong and positive relationships with customers
Arranging parts and to book work.
Feedback any important customer information to the Company
To monitor the backend systems and compile estimates for required further work
Contact customer and sell identified work and other products and services we offer
To liaise with the Parts department and hand over parts sales leads identified
To liaise with Service Supervisors/Controllers keeping them informed of any critical machine health concern
Inputting information to create worksheets
Helping to invoice to customers and to follow up order numbers
Occasional overtime on Saturday mornings, when required
Any other duties as deemed necessary to fulfil the role
Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.
If we can take your application further, we will of course be in touch.
Todd Hayes is acting as an Employment Business in relation to this vacancy.
Todd Hayes Ltd
