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Customer Service Advisor

Hales Group Limited

Posted a month ago

Wymondham, Norfolk NR18 9JE

£17,000 - £25,000 per annum

Full Time

Customer Service Advisor / Wymondham, Norfolk / 10 month FTC / £11.44 - £13.00 per hourWe are recruiting a Customer Service Advisor to join our client on a fixed term contract for 10 months. This position is to cover a maternity leave however there could be a possibility of this role becoming permanent.Start date will be early September 2024.Part time or full time considered. Hours would be 9:00am to 4:30pm or 9:00am to 2:30pm both with 30 minutes unpaid lunch.Duties include:

Handling customer emails
Receiving phone calls from customers
Handling parcel returns
Recording various stats from customer service
Helping within dispatch at various points if you finish your customer service work.
Dealing with payments from customers via PayPal and Stripe, as required. And putting orders on hold as needed.
Approving wholesale customer account applications and requesting more information as needed.
And many other varied tasks in connection with an Ecommerce company.

For more information on this vacancy, please contact Megan at the Diss office or apply below.

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