- Handling customer emails
- Receiving phone calls from customers
- Handling parcel returns
- Recording various stats from customer service
- Helping within dispatch at various points if you finish your customer service work.
- Dealing with payments from customers via PayPal and Stripe, as required. And putting orders on hold as needed.
- Approving wholesale customer account applications and requesting more information as needed.
- And many other varied tasks in connection with an Ecommerce company.
![Exclamation mark](/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fexclamation-mark.6715ef93.png&w=64&q=75)
Customer Service Advisor
Hales Group Limited
Posted a month ago
Wymondham, Norfolk NR18 9JE
![Salary](/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fmoney.051dde9b.png&w=48&q=75)
£17,000 - £25,000 per annum
Full Time
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