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Trainee Parts Advisor
Our client a global, leading construction and industrial franchise are actively seeking a Trainee Parts Advisor to join their team.
This is a full-time, permanent role, based in Wymondham.
Main Purpose of the Role:
You will on occasion need to present a Parts solution to the customer and frequently liaise with the Manufacturer.
Knowledge, Skills & Experience:
Parts background is desirable, but we would consider candidates with general knowledge of parts
Automotive, truck or car experience, or dealership background is desirable
Proven record of making calls resulting in sales is desirable
Knowledge of ADP and TBS desirable (training will be given)
Clean driving licence and good driving record
Fork lift truck driving licence is desirable (training will be provided)
Teamwork, ability to work confidently within a group and on own initiative
Time Management, prioritising tasks and working to deadlines, whilst being quality focused to ensure the right parts are sourced
Availability to work Saturday morning Rota as overtime (usually 2 in 5 Saturday mornings)
Proof of right to work in the UK
Duties:
Build strong and positive relationships with customer
Assist with customer enquiries/orders
To promote and sell Parts to new and existing customers.
Present a professional image and portray a polite and courteous manner at all times
Take parts orders and sell in order to meet Company targets and support all campaigns
Answer all in-coming calls and respond to messages promptly
Maintain correct off the shelf availability and distribute parts accordingly
Receive and check in deliveries on our computer system promptly and efficiently
Attend service counter area and take orders/enquiries from Service Engineers
Ship parts using FedEx to remote Engineers via By Box
Ensure Parts for service jobs are picked and ready for the Engineers
Ensure return to stock for parts not required
Parts returns to be sent back with appropriate paperwork, when necessary
Operate fork lift in a safe and responsible manner
Benefits:
Auto-enrolment pension scheme
22 days paid holiday + bank holidays + 1 day for every 5 years completed service
Company sick pay scheme
Company uniform
Free staff parking
Rest area at depot
Online training programmes for all roles, career paths for progression
Additional training programmes for employee career advancement
Life assurance policy (4 x basic salary)
Private medical health (contributory)
Chiropractor private medical treatment scheme/ occupational health
Employee assistance programme
Employee discounts on merchandise
O2 Employee Benefits
Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.
If we can take your application further, we will of course be in touch.
Todd Hayes is acting as an Employment Business in relation to this vacancy.
Todd Hayes Ltd
