Administrator

The Role

Join our team as an Education Administrator and play a pivotal role in the success of our Education, Skills, and Work Department within the prison.

About the Role:

As an Education Administrator, you will provide vital administrative support to ensure the smooth delivery of educational programs and services. From maintaining accurate records to managing key systems and supporting staff, you’ll be at the heart of our mission to improve learners' prospects and outcomes.

Key Responsibilities:

• Manage daily tasks like filing, photocopying, maintaining records, ordering supplies, and preparing documentation for tutors and learners.
• Maintain accurate learner records using systems such as Nomis, Curious, and Nexus. Track attendance, learner progress, and qualification claims.
• Support exams and qualifications by liaising with tutors and exam boards, tracking results, and invigilating as needed.
• Provide tutors and trainers with required materials and assist in preparing class resources.
• Ensure accurate and timely updates in key systems, including VC2, LRS, and Curious, to manage learner records and access prior qualifications.

What We’re Looking For:

• Essential Skills & Experience:
  • Proven experience in an administrative role, ideally within education or a secure environment.
  • Strong IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook).
  • Excellent organisational skills and attention to detail.
  • Ability to prioritise tasks and manage a busy workload.
  • Strong communication skills, both written and verbal.
• Desirable:
  • Familiarity with prison management systems such as Nomis, Curious, Nexus, and VC2.
  • Experience in managing learner qualifications and exams processes.
  • Knowledge of the Virtual Campus and learner logins.

Job Details:We are currently hiring for two Administrator positions within the Education, Skills, and Work Department:

• Full-Time Role: 38.5 hours per week.
• Part-Time Role: 0.4 working week (2 days per week, Thursday & Friday).

We welcome applications for either role, so please indicate your preference in your application.

Who We Are

Here are PeoplePlus, we are committed to transforming the lives of people with convictions through our work in prisons. 

Our services have been designed to tackle the underlying causes of offending behaviour so people can make positive changes to their lives. 

With more than 500 people working to support people with convictions in custody and in the community, we bring passion, experience and innovation to public sector rehabilitation services. 

We also work with specialist partner organisations to help people move away from their past and look forward to a brighter future. 

All of our services are designed in partnership with the people who we’re trying to help and away from our direct work with people serving their sentences, we’re working hard to change attitudes towards people who can often be tarnished unfairly following criminal convictions. Our Social Recruitment Framework brings together organisations to tackle any pre-conceived ideas about hiring people who have previously been involved in crime. 

We also work with employers on the Ban the Box initiative to support fair and equal recruitment processes and have engaged industry to influence our employer-led curriculum delivered to our learners. 

We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus, the right principles are in place but more than that, it means our people and leaders are making active efforts to make sure that there’s real consistency and everyone in the organisation can feel the effects.