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Contact Centre Claims Advisor

Page Personnel
Posted 6 hours ago, valid for 7 days
Location

York, North Yorkshire YO1 7PX, England

Salary

£23,400 - £23,410 per annum

Contract type

Full Time

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Sonic Summary

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  • Page Personnel has announced a new Permanent Contact Centre Claims Advisor position in York for a non-profit organization, offering a salary of £23,400 and requiring some office-based customer service experience.
  • This role is ideal for individuals seeking to join a reputable company that prioritizes employee development through comprehensive training and support.
  • As a Claims Advisor, you will handle claims and inquiries primarily through telephone communication, while providing exceptional service to customers, including vulnerable individuals.
  • Candidates should possess strong empathy, problem-solving skills, and the ability to thrive in a fast-paced environment, with a focus on teamwork.
  • The position offers benefits such as free parking, hybrid working options, and a range of health and well-being activities, along with opportunities for community involvement.

Page Personnel have just registered a new exciting Permanent Contact Centre Claims Advisor Position in York to work for a non for profit business!

This would be an excellent opportunity for someone who is looking to join a reputable business within the area that invest in their employees from day one providing a fantastic training and development plan!

Client Details

Page Personnel have just registered a new exciting Permanent Contact Centre Claims Advisor Position in York to work for a non for profit business!

This would be an excellent opportunity for someone who is looking to join a reputable business within the area that invest in their employees from day one providing a fantastic training and development plan!

If you are looking to join a company that are passionate about providing an excellent service to their customers and have an fabulous name within their market then please apply now!

Description

As a Contact Centre Claims Advisor you will be forefront of the business processing claims for members and handling a range of enquiries along the way.

You could be dealing with vulnerable customers providing support and care ensuring each call is dealt with providing the highest level of service and excellent experience.

The role will be mainly telephone based handling inbound calls and occasionally corresponding with customers through other platforms.

Profile

Ideally some office based customer service experience however the business can be open to other backgrounds such as hospitality and retail

A high level of empathy and supportive

Exceptional customer service skills

An excellent problem solver

The ability to work in a fast paced environment

A great team player

Job Offer

Salary of 23400+ reputable business within the non for profit sector+ easily accessible location in York+ free parking+ excellent transport links+ hybrid working+ excellent training and coaching induction+ progression and development plan+ fab on site facilities+ free gym on site+ excellent benefits package+ discounts of all the major retailer+ Monday to Friday 9am-5pm+ health and well being activities+ incentives and socials+ opportunity to get involved with supporting the community and charities+ excellent culture and team+ immediate interview

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.