Client Relationship Executive

Client Relationship Executive

York

£28k pa plus benefits

A rapidly growing and successful training business in York is seeking a Client Relationship Executive to join their team.

The position is ideal for someone with a background in account management or client relationship management, or for those already in a similar role.

The Client Relationship Executive will be responsible for managing, coordinating, and booking training activities for two major clients, as well as supporting broader internal training operations.

Emphasis is placed on account management, relationship-building, and operational coordination to ensure the highest level of training coordination and service delivery for clients.

This position is key to a respected UK training organization offering courses in mechanical, electrical, and water hygiene across industries such as healthcare, manufacturing, and facilities management.

Role Overview:

• Manage relationships with key client accounts to ensure seamless training delivery.
• Coordinate and book training courses for key clients.
• Organize internal training schedules and liaise with partner training providers for external courses when necessary.
• Maintain accurate client and course data within the CRM system.
• Respond to client queries promptly and professionally.
• Work closely with internal teams to assist in planning and delivering training programmes.
• Attend occasional exhibitions and client meetings alongside colleagues.

Experience & Skills Required:

The ideal candidate will demonstrate the following:

• Previous experience in client relationship or account management.
• Strong organizational and coordination skills.
• Excellent communication and interpersonal skills.
• Proficiency with CRM systems and administrative tasks.
• Ability to manage multiple priorities and meet deadlines.
• Professional telephone manner with keen attention to detail.
• Ability to work independently and as part of a team.
• Strong team player with initiative.