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If you're interested and passionate about working as part of a team who cares about making a difference whilst providing exceptional services to clients and candidates, then join our Medacs Global Group family.
Medacs Healthcare is proud to be playing an integral part in delivering a new Functional Assessment Services contract on behalf of the UK Department for Work and Pensions. The contract will involve the delivery of more than 3.5 million health and disability assessments nationally over a period of 5 years.
Medacs Health Assessment Services has a very exciting new opportunity for an Executive Contract Assistant known internally as Client Manager.
The Client Manager plays a vital role in facilitating communication between clients and internal teams, guaranteeing that all information pertaining to contracts is effectively relayed to all relevant individuals.
This position is responsible for managing correspondence, ensuring timely responses, and clear allocation of tasks and contractual obligations, which must be fulfilled and delivered to clients within the specified timeframe.
The ideal candidate will act as a primary contact and valuable support resource for multiple clients, while also providing comprehensive contractual administrative assistance to the Health Assessment Services Senior Leadership Team. This dual responsibility emphasises the importance of both client engagement and internal collaboration in achieving the business goals.
You will be working in a flexible hybrid manner incorporating working from home and any of our Yorkshire based offices.
Here's some of the key responsibilities:
- Act as a primary point of contact for all contractual communications and client support
- Oversee the complete administrative management of the contractual obligation workflow, ensuring the appropriate allocation, progress tracking, completion, and timely submission of all client returns
- Manage central incoming and outgoing client communication, including the internal distribution of information, drafting of formal correspondence, and preparing communications on behalf of the HAS SLT
- Perform a detailed review of all clients returns to verify accuracy and consistency prior to submission
- Provide support for both external and internal meetings by assisting in the development of agendas, preparing necessary documentation, collating and distributing supporting materials and recording and circulating minutes
- Take full responsibility for managing the contractual calendar of events
- Keep accurate records throughout the contract lifecycle, including obligations, terms of reference, meeting minutes, actions, and contractual plans
- Display outstanding customer service skills
- Exhibit strong prioritisation of workload by proactively managing tasks and offering assistance across multiple projects
- Engage collaboratively with key internal stakeholders to gain a deep insight into their roles and skill sets
- Create and maintain a detailed 'Guide to Stakeholders' that outlines key internal stakeholder roles, responsibilities, reporting structures, external relationships, governance schedules, and reporting requirements
- Organise meetings, workshops and training on behalf of Senior Leadership Teams including all travel, catering, accommodation and venue booking
WHY MEDACS:
When joining you will have access to a range of benefits that we have on offer:
- Flexibility to work on a hybrid basis between home and one of our Yorkshire based offices
- Salary up to 45k basic plus 10% annual bonus
- 25 days annual leave rising to 30 days with length of service plus public holidays and your birthday off
- Paid volunteering day
- Company pension and life assurance
- Wellbeing support through an Employee Assistance Programme
- Reward and recognition awards
ABOUT US:
MGG have operations across the United Kingdom, Ireland, Middle East, India, Australia, and New Zealand.
The MGG family is welcoming, innovative, and empowering. Some of our staff have been with MGG for over 20 years who have a wealth of knowledge and experience to share with those who are new to the healthcare recruitment sector. We believe that if we treat our own people well, our clients and candidates will receive the best possible service from our people.
To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use. We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.
To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use.
We consider ourselves to be an equitable employer which celebrates diversity and encourages inclusion. Our ongoing commitments to Equality, Equity, Diversity, and Inclusion means we recognise candidates may want to anonymise their cv during the application process, if you wish to do this, you are welcome to do so.
RSS Global is a portfolio of brands specialising in staffing and workforce solutions in the UK, Ireland and Asia Pacific. Our brands include Blue Arrow, Chadwick Nott, Global Medics, Litmus, Medacs Healthcare, Tate and The Recruitment Co.
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