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- Communication: Serve as a primary point of contact on behalf of the CEO for communications relating to projects, HR matters and operations, including handling emails, phone calls, and correspondence.
- Meeting Preparation: Prepare information and agendas, documents, and presentations for meetings. Take detailed meeting minutes and follow up on points of action with colleagues.
- Confidential Support: Handle sensitive and confidential information with the utmost discretion.
- Travel Coordination: Plan and coordinate domestic and international travel, including flights, accommodations, and itineraries.
- Project Oversight and monitoring: Lead, manage, and track multiple projects and tasks across the organisation, ensuring projects are on schedule, within scope, and aligned with the stated organisational objectives.
- Cross-functional Collaboration: Work closely with other departments including marketing, product development and customer support, to ensure seamless execution of projects, tasks and company-wide initiatives.
- Timeline Management: Develop and maintain project timelines and key milestones, identify risks, and proactively resolve roadblocks to ensure success.
- Reporting: Regularly update the CEO on project and task statuses, KPIs, and other critical business metrics. Prepare board level reports on project progress.
- Experience: Previous experience in an executive assistant role, with additional project management experience preferred. Experience in an e-commerce, technology, or retail business would be preferred.
- Technical Skills: Proficient in project management tools (e.g., Trello, Asana), Microsoft Office Suite, and communication platforms.
- Communication: Exceptional verbal and written communication skills, with the ability to represent the CEO and the company in a professional manner.
- Problem Solving: Strong analytical and problem-solving abilities, with a results-driven mindset.
- Time Management: Excellent organizational and time-management skills, with the ability to handle multiple priorities and meet deadlines under pressure.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage evolving priorities.
- Stakeholder management: Comfortable holding the most senior of stakeholders to account for their commitments to project deliverables, and capable of resolving issues without the need for escalation.
- Detail-Oriented: Meticulous attention to detail in managing the CEO’s communications and project deliverables.
- Proactive: Anticipates the needs of the CEO and takes initiative in managing priorities and projects.
- Flexible: Willingness to accommodate the changing demands of an entrepreneurial and growing business.
- Confidentiality: Trustworthy and able to handle sensitive information discreetly.
- Collaborative: A team player who can build strong relationships across the organisation.
- Generous discount scheme across our full range of music and home entertainment products.
- Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas.
- Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a ‘Mindful Employer’.
- Free car parkingand electric charging points available
- Our modern office space features an onsite café and bar where we hold regular social events.
- A relaxed dress code and a great coffee machine to make your day more enjoyable.
