Operations Manager

Annual Salary: £40k - £45k plus up to 10% company bonus
Location: York – Office based with 1 day hybrid
Job Type: Full-time

We are seeking an Operations Manager to enhance operational efficiency across our client, a dynamic property consultancy. This role is crucial for ensuring that all departments including property management, facilities management, and accounts operate effectively. The ideal candidate will have a background in property/professional services, with a proven ability to drive operational excellence and support strategic business objectives.

Day-to-day of the role:

Oversee the smooth operation of core business departments, implementing best practices to enhance efficiency.
Monitor and ensure compliance with industry regulations and client expectations.
Manage the accounts department/team, overseeing budgets, cash flow, invoicing, and financial reporting.
Maintain adherence to legal, regulatory, and health & safety requirements across all business activities.
Develop and implement policies and procedures to boost business performance.
Manage budgets, resources, and operational costs effectively.
Identify and mitigate operational risks.
Facilitate collaboration among department heads and team members to ensure effective service delivery.
Lead operational staff, promoting a culture of accountability and excellence.
Ensure all key target dates and deadlines are met promptly.
Support client relationships by maintaining high levels of service and operational efficiency.
Implement technology solutions to enhance operational efficiency.
Drive continuous improvement initiatives across all operational areas.
Monitor and report on key performance metrics.

Required Skills & Qualifications:

Proven experience in an Operations Management role, ideally within real estate or professional services.
Strong financial acumen with experience in managing processes, budgets, and reporting.
Knowledge of industry regulations, lease structures, and compliance requirements.
Excellent leadership and people management skills.
Exceptional problem-solving and decision-making abilities.
Ability to implement and manage digital tools for operational efficiency.
Strong organisational and multitasking skills.

Benefits:

Competitive salary and discretionary bi-annual performance-based bonus.
Opportunities for professional development and career progression.
23 days annual leave plus bank holidays, extended Christmas leave (discretionary), and additional Birthday leave.
Option to work from home 1 day per week.
Cycle to Work Scheme.
Vitality Healthcare and rewards.
Professional Subscription Fees covered.

If this sounds like it could be for you, don’t hesitate in applying!