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Hotel:
Atlanta Marriott BuckheadHousekeeping SupervisorFull timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
The Housekeeping Supervisor role is to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness other departments.
Work Performed:
The Housekeeping Supervisor will be tasked with the following duties, responsibilities, and assignments:
Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner in accordance with established service standards;
Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are not met;
Provide direction, support, timely feedback and recognition of performance in keeping with Atrium’s performance management standards and Core Values;
Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify room statuses;
Forecast necessary levels of staffing and supplies to facilitate effective scheduling and ordering with a focus on profitability and cost control;
open and close housekeeping department by assigning and monitoring daily operations;
Manage Lost and Found by tracking items, communicating with guests and scheduling items to be returned;
Promote sanitation, safety, and security efforts of the hotel;
Assist with scheduling Associates according to business levels;
Able to conduct daily stand up with the housekeeping team;
Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean and safe;
Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
Six (6) months of housekeeping and/or related experience
Preferred Prior Experience:
Hospitality experience
Preferred Education:
High school diploma or equivalent
Preferred Technology:
Basic computer knowledge
Physical:
Able to lift a minimum of 50lbs occasionally and 25lbs regularly
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Other:
Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays
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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
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