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TRC’s client is a leader in healthcare technology looking for an IT Support Specialist to join their growing team on a full-time, direct hire basis.
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RESPONSIBILITIES:
- Provide first and second tier Desktop Support for the organization.
- Be a core team member responsible for hardware, software, printer, and phone system support.
- Provide on-site office support for team members when needed.
- Work on technology projects as needed.
- Create documentation for standard support and escalation procedures.
- Configure and troubleshoot routers and networks.
- Maintain communication logs and follow up responsibility for support calls.
- Manage company Azure, Microsoft, Exchange infrastructure and client configurations.
- Refurbish/upgrade/setup computers for staff or training purposes.
REQUIREMENTS:
- 3-5+ years previous technical support experience.
- Possess strong skills in hardware, software, network troubleshooting along with learning, understanding, and supporting new hardware and software.
- Experience with the Office 365 Suite (Word, Excel, PowerPoint, Outlook, OneNote, Teams)
- Experience working in a ticketing system.
- Bachelors, Associate degree or applicable Certifications for desktop support (CompTIA A+, etc.)
- Ability to work in a remote and onsite team environment, under tight deadlines.
BENEFITS:
- Direct Hire Opportunity
- Remote Work Environment (Must be able to come onsite to support office staff during projects or perform installations when necessary)
- Competitive Base Salary
- Bonus Opportunities
- Generous PTO
- Medical, Dental, and Vision Benefits
- 401k with Company Matching
- Career Development and Growth Opportunities
- Job Stability / Security
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
