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Customer Support Representative

Baxter
Posted 4 days ago, valid for a month
Location

Chicago, IL 60694, US

Salary

$28,000 - $33,600 per annum

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Contract type

Full Time

Paid Time Off

By applying, a BAXTER account will be created for you. BAXTER's Privacy Policy will apply.

Sonic Summary

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  • The Customer Support Representative position at Baxter requires a strong understanding of Infusion Therapy products and a passion for customer service.
  • Candidates should have at least 2 years of experience in a customer-facing role, with a focus on building relationships and trust with clinicians and stakeholders.
  • The role involves providing sales support, assisting with customer training needs, and coordinating with various Baxter teams to drive business results.
  • Baxter offers a competitive salary along with an attractive benefits package that includes Healthcare Insurance, 401K, Paid Time Off, Parental Leave, and an Employee Stock Purchase Plan.
  • The position reports to the Regional Manager and plays a crucial role in ensuring customer needs are met and feedback is communicated effectively.

As a Customer Support Representative, you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of Infusion Therapy products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with clinicians and stakeholders with our Baxter customers. As our primary connection to our Infusion Therapy Customers that rely on our products to save and sustain lives, you are the face and voice of our products and services. You will be responsible for fostering connections between Baxter teams to drive business results. The insights and feedback you share with your team and cross-functional partners inform priorities and ensure customer needs are being met. You'll report to our dynamic Regional Manager as part of our Infusion Therapies and Technologies business. Baxter offers a great benefits package including Healthcare Insurance, 401K, Paid Time Off, Parental Leave, and Employee Stock Purchase Plan. What you'll be doing: Sales Support to include various activities including but not limited to training, on site customers support, order/supply assistance, coordination of Baxter teams, general support of customer tradeshow as well as Pump Fairs. Assist with customer training needs. Support business presentations, QBRs, and customer/Baxter updates. Support team on marketing and any cross functional field sales support needs specific to Infusion Therapies and Technologies.




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By applying, a BAXTER account will be created for you. BAXTER's Privacy Policy will apply.