HVAC and Freezer Program Lead

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Job Description

About BioLife Plasma Services

BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Ltd., is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can’t be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 230+ state-of-the-art plasma donation centers across the United States. Our employees are committed to improving the quality of life for patients and ensuring that the donation process is safe, easy, and rewarding for donors who want to make a difference.

When you work at BioLife, you’ll feel good knowing what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as “hybrid” in accordance with Takeda’s Hybrid and Remote Work policy.

OBJECTIVES/PURPOSE   

Reporting to the Head of BioLife Facilities & Program Management and as a member of the BioLife Facilities team, this role contributes toward BioLife’s mission of ensuring a seamless experience for employees and donors working at or visiting our centers through excellence in facility management that can help promote a positive experience that encourages repeat donor business.

This role’s primary focus includes:

• Develop and Implement a best in class Freezer and HVAC Program
• Ensure all air handling and freezer systems operate and perform optimally at US BioLife Centers and Testing Labs.
• Provide oversight of suppliers providing facility management services to the BioLife Centers and Facilities for HVAC and Refrigeration. Maintain alignment with suppliers and execute robust relationship management to maintain effective communication.
• Develop strategy for identifying and implementing new technologies/equipment to improve performance reliability, reduce emissions and reduce expense.
• Drive strong governance regarding performance and cost of HVAC & Freezer program
• Manage SME on HVAC/Refrigeration team

ACCOUNTABILITIES

Develop continuous improvement strategies while working with HVAC/R suppliers to improve service and functionality

• Monitor, track and work closely with facility management partners and critical asset suppliers in freezers and heat and cooling control systems.
• Support the development of aging asset replacements listing to include prioritization and coordinate projects with the CAPEX Prog Management team.
• Review and endorse all scope of work beyond contract agreement (i.e., reactive spend above value or above base work) as required to maintain the centers
• Support sustainability initiatives across the portfolio.
• Stay current on new and changing refrigerant requirements mandated by the EPA , state governments and technological advancements to identify opportunities for process improvement and innovation
• Support operations with freezer design changes when needed.
• Support quality in developing new freezer and HVAC documents Establish, maintain and update as necessary key performance indicators (KPIs) to measure the effectiveness and efficiency of HVAC and freezer programs. Identify potential risks to HVAC and freezer systems and developing mitigation strategies
• Developing and managing budgets for HVAC and freezer programs as well as continuing to monitor expenses and identifying cost-saving opportunities.

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise

• Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. 
• Excellent interpersonal skills and communication skills including written, verbal and oral presentations.
• Result oriented with ability to adapt to changing priorities.
• Attention to detail and organizational skills with analytical and problem solving skills.
• Excellent computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Teams), Procurement (Ariba), and Expense Reporting.
• Strong customer service orientation.
• Strong project management skills with a cGMP foundation.
• Must have good organization, prioritization and follow-up skills.
• Must have excellent communication skills in order to effectively communicate with all levels of professionals, both internal and external.
• Understanding of facility management functions, services and processes.

Leadership

• Integrity
• Fairness
• Honesty
• Perseverance
• Putting the patient at the center of decisions
• Building trust with society
• Reinforcing our reputation
• Developing the business
• Support decisions to minimize business interruptions.
• Ability to assess problems and propose solutions.
• Able to gain alignment between cross-functional teams.

Decision-making and Autonomy

• Must be able to determine impact of issues and errors on lab processes and understand when to notify management of these issues.
• Ability to partner, interact and provide direction to suppliers
• Interface with key lab and site personnel
• Effectively respond and communicate with credibility during stressful situations or when handling complaints.

Interaction

• Interfaces with employees of various educational backgrounds and levels within the company.  Must be able to communicate effectively with all these various business partners.
• Ability to support problem resolution and contribute to solutions.
• Participate in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence.
• Collaborate with stakeholders and cross-functional teams.
• Facilitate remote ways of working with internal and external stakeholders (interactions by phone, MS Teams or via email).
• Excellent communication skills, both oral and written.

Complexity

• Office / Production environment.
• Position requires a combination of sedentary work, walking around observing processes and conditions, and maintaining large pieces of equipment in the facility.
• Industrial laboratory where typical hazardous materials are handled.
• Personal protective (safety) equipment is required in most areas.
• Occupational exposure to blood borne pathogens.
• The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Support projects and resolve issues without being on-site.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: 

• Bachelor’s degree in related field plus 5-year experience in a similar environment preferred; or Bachelor’s degree in unrelated field and 5+ years’ experience in a similar environment.

Desired:

Bachelor’s degree in related field

Laboratory facility management experience preferred

Excellent leadership and interpersonal skills.

Strong customer service orientation.

Must have good organization, prioritization, and follow-up skills

BioLife Compensation and Benefits Summary

For Location:

U.S. Base Salary Range:

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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Job Exempt