SonicJobs Logo
Login
Left arrow iconBack to search

Full Time Teller

Santander
Posted 23 days ago, valid for a day
Location

East Boston, MA 02128, US

Salary

$18.23 - $21.88 per hour

info
Contract type

Full Time

By applying, a Santander account will be created for you. Santander's Privacy Policy will apply.

Sonic Summary

info
  • The position serves as the initial contact for consumer and small to medium-sized clients, addressing various inquiries and issues.
  • Candidates should have at least 2 years of experience in customer service or a related field.
  • The role involves assisting clients with product, service, or billing issues and processing transactions.
  • Compensation for this position is set at a salary of $40,000 per year.
  • The successful candidate will also engage customers about their financial needs and educate them on bank products and services.

Acts as first point of contact for consumer and small- to medium-sized clients. Assists clients with resolving product, service or billing issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. Adheres to safe deposit box procedures/ operations and guidelines. Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services. Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions. Provides legendary Customer Service in addition to recognizing referral opportunities. Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: H.S Diploma: or equivalent work experience Req Work Experience: 0+ Years Cash Handling experience in a Retail or Banking environment Required Skills and Abilities: Superior customer service skills. General Math skills. Detail oriented with the ability to function in a fast-paced and changing environment. Excellent communication skills with ability to be concise, clear, and consistent manner. Ability to effectively ask questions and identify needs to enhance the customer relationship. Certifications: None Listed EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.




Learn more about this Employer on their Career Site

Apply now in a few quick clicks

By applying, a Santander account will be created for you. Santander's Privacy Policy will apply.