Administration Specialist SR

OneMain Financial is currently seeking qualified candidates to fill the open Recovery Sales Support Admin role with the Back Office / Special Handling (BOSH) team. This position will provide administrative support including account review, funding sales, gathering approvals from Senior Leadership and External Buyers, tracking sale progress, processing, and removing exclusions from sale data, sourcing and reviewing sale media, and provide both verbal and written sale updates to Senior Leadership and External Buyers. A solid understanding of policy and procedures, systems knowledge, organization, time management, attention to detail, and strong communication skills are required for this role.

In the Role

• Lead execution of the recovery sale process for Back Office / Special Handling.
• Review sale files for exclusions to sale based on data criteria or media requirements.
• Prepare, update, and manage tracking spreadsheets for allonges, media review, exclusions, and sales processes.
• Manage reserve recon reporting to confirm all funding and sale data is accurate.
• Send all media & supplemental files to debt buyers through SharePoint while tracking media receipts, confirmations, and signature requirements for contracts and Bill of Sale documents.
• Determines interim payments & completes all wires required.
• Provide Affidavit status reports for accounts pending, unassigned, and assigned from the Affidavit database.
• Complete daily ELF verifications using WEBREPORTS for documents uploaded to ELF using the drop folder (Titles, Allonges, Trailing documents, Affidavit packets & backup docs).
• Create and provide additional reporting as needed.
• Manage Sale Complaints mailbox and completes all repurchase tasks from beginning to end.
• Manage buyback letters, Universal Data Forms and CLASS account alters when applicable for each repurchase.
• Assist with additional BOSH processes when necessary (Allonges, Affidavits, Payment Processing, Borrower’s Assistance execution, etc.)
• Assist with DMT and process updates and/or requirements.
• Complete QA for all media tasks, Allonges, Trailing Documents, Title process.
• Create additional QA models when necessary.
• Send notifications of QA errors for rep corrections.
• Provide additional training to reps based on observed errors when necessary.
• Assist with other BOSH processes between Sales (Affidavits, Allonges, Payment Processing, Borrower’s Assistance, etc.)

Requirements

• High school diploma or GED
• Proficient skills in Office Applications, (Excel, Word, Outlook, Adobe PDF)
• Proficient verbal and written communication skills
• 1-year experience in accounting, bookkeeping, cashiering or customer service
• Ability to quickly learn new processes and software applications
• Ability to review large populations of data and identify potential anomalies

Preferred

• Financial Services and Lending background a plus

Location:  Evansville, IN

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

• Health and wellbeing options for team members and their dependents
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Continuing education
• Bonus eligible
• Paid time off
• Paid volunteer time 
• And more