Claims Service Representative I - ER

What you will do:

• Communicate and interact with a variety of individuals including insured's and claimants.

• Explain benefits, coverage's, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements.

• Conduct phone investigations to determine liability and damages.

• Identify and obtain statements from insured's and claimants to resolve first and third-party claimants and witnesses.

• Negotiate within settlement authority with insured's and claimants to resolve first and third-party claims

• Verify and interpret/resolve coverage's by gathering necessary information to ensure policy applicability.

• Coordinate with internal and external departments as required.

 What’s in it for me?

• A career with growth potential

• Our comprehensive and employee centric training provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.

• The satisfaction of knowing you provide a meaningful service to our insured who rely on you for assistance

Successful candidates have the following qualifications:

• Bachelor's (4 year) degree or equivalent combination of education and experience.

• No prior work experience required.

• 3-6 months prior claims experience preferred.

• Microsoft Office proficiency.

• Strong organizational skills.

• Strong oral and written communication skills.

• Strong interpersonal skills.