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A Brief Overview
A Window Install and Service Supervisor will supervise the work of a team of Window Install and Service technicians and leads. This position is responsible for overseeing the installation and service process in an efficient manner.
What you will do
- Work with other installers to install window products as assigned and trained.
- Follow manufacturer directions and warranty requirements when installing products.
- Track time and materials as required for each installation project.
- Maintain all equipment in good order and report any malfunctions to field supervisor.
- Operate all equipment in a safe and responsible manner.
- Follow all company policies and procedures.
- Provide quality customer service.
- Attend all training to learn new technology of building materials and installation methods as required by location management.
- Cross-train in other areas to expand knowledge and expertise.
- Retain an awareness of the work environment critical to the task at hand to produce error free and damage free results.
- Comply with Company's attendance policy by maintaining regular and predictable attendance.
- Other duties as assigned by Management.
- Criteria for Supervisor
- Supervises 8 or more associates (direct & indirect reports)
- Budgeting responsibilities
- Hire/fire input
- Goal setting & communication (directly or relaying from management)
- Provide performance feedback
Education Qualifications
- High School Diploma or GED required.
Experience Qualifications
- 3+ years of window installation/service experience required.
Skills and Abilities
- Special skills required-Read and use a measuring tape and other required tools for complete installation.
- Good interpersonal skills, verbal and written skills and the ability to provide and/or follow detailed instructions.
- Excellent teamwork & customer relationships
- Demonstration of leadership (all required):
- Mentor new associates
- Willingness to train others
- Safety committee engagement
- Participation in US1 Continuous Improvement Projects
GBS Building Supply , a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
